Effective Date: 2024-07-01
1. Introduction
Welcome to Mode-LOS (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our software for the mortgage industry.
2. Identify the Application
- Name of the Application: Mode-LOS
- Description of the Application: Software for Mortgage industry
- Purpose of the Application: Automate the loan processes
3. Data Collection
- Types of Personal Information Collected:
- Name
- Email addresses
- Phone numbers
- Addresses
- Work and company information
- Banking and income information
- How Data is Collected:
- Forms
- Cookies (used only for basic site functionality such as user sessions)
- No tracking technologies are used
4. Use of Data
- Purpose of Data Collection: To pre-qualify the borrower for a mortgage loan
- How the Data is Used: Improve the loan processes and communicate with all the parties involved
5. Data Sharing
- Third Parties with Whom Data is Shared:
- Loan officers
- Their respective assistants
- The borrower
- Purpose of Sharing Data with Third Parties: To collect the loan documents faster
- Any Third-Party Services Used:
- Integration with Google People
- Amazon Web Services Cognito for user authentication
- AWS Buckets for document storage
6. User Rights
- How Users Can Access and Update Their Information: Through their own account in their portal
- User Rights Regarding Their Data:
- Upload
- Correction
- Deletion
- Restriction of their data
7. Data Protection
- Measures Taken to Protect User Data: User authentication and authorization, secure protocols and encryption
- Security Protocols and Technologies Used: HTTPS, SSH, Secure subnetworks provided by AWS
8. Cookies and Tracking
- Types of Cookies and Tracking Technologies Used: User session cookies, no tracking technologies
- Purpose of Using Cookies and Tracking Technologies: Provide basic site functionality like user sessions and store basic preferences
9. Legal Basis
- Legal Basis for Processing Personal Data: Consent
10. Contact Information
- Contact Details for Privacy-Related Queries or Concerns:
- German Mesa
- Email: german@mode-los.com
- Phone: 305-301-1517
- Address of the Organization: 808 Brickell Key Dr, Miami, FL 33131
11. Policy Updates
- How Users Will Be Notified of Changes to the Privacy Policy: Through email and in-site notifications
12. Compliance
- Compliance with Relevant Data Protection Laws: Currently not applicable
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and providing an in-site notification.
